Roseau Dominica, February 20, 2024
The National Bank of Dominica Ltd. (NBD) has successfully transitioned its correspondent banking services for processing Euro and British Pound (GBP) transactions to Bank of America. This transition marks a significant step forward in enhancing banking services for customers and streamlining internal processes.
In a communication addressed to the banks valued customers, Suzanne Joseph-Piper, Executive Manager of Corporate Communications, Marketing, and Business Intelligence at NBD, expressed gratitude for their patience and cooperation throughout the transition process.
As part of the ongoing efforts to improve customer experience, NBD has implemented changes to its services, aiming to enhance efficiency and streamline operations.
These adjustments signify the bank’s commitment to providing seamless banking solutions and ensuring customer satisfaction. Customers are encouraged to reach out to the customer support team for any inquiries or assistance regarding these changes.
For further information or support, customers can contact the customer support team at 767-255-2300 or via email at customersupport@nbd.dm.
NBD extended its appreciation to customers for their continued understanding and trust. The bank remains dedicated to delivering the highest standards of service excellence and looks forward to continuing to serve its customers’ banking needs effectively.
